Support, warranty and after-sales

Technical support

Our technical support is here to help you with all aspects of your industrial networking needs. We offer comprehensive support services to ensure that your equipment is working optimally and that any issues are resolved as quickly as possible.

Examples of what can be included:

  • Hardware testing: We perform thorough tests of your hardware to identify any issues and ensure that all components are working properly.
  • Software testing: We make sure that all software is correctly installed, updated and compatible with your equipment.
  • Functionality tests: We check the functionality of the system to ensure that all functions work as expected.
  • Troubleshooting and problem solving: If you have a problem, our support team will help you with troubleshooting and problem solving, both on-site and remotely.
  • Installation and configuration: Help with the installation and configuration of new components or systems, so that everything works optimally from the start.
  • Upgrades and optimisation: We can help with both hardware and software upgrades to improve system performance.

Our aim is to provide you with a secure and stable operation, so you can focus on your business without interruption. Contact us to find out more about how our technical support can help you.

Extended warranty

A one-year warranty is standard for the type of products ACTE supplies. The customer is offered the possibility to extend the warranty up to three years where our suppliers offer extended warranty.

Objectives: Simplify ownership and increase predictability of business costs.

  • Extension of warranty from one (1) to two (2) years.
  • Extension of warranty one (1) to three (3) years.